Last Updated: February 2, 2026

Privacy Policy - Lunar Solutions LLC

Effective Date: February 2, 2026

Lunar Solutions LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.livingbyell.com and use our services, including our digital courses and coaching programs.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Create an account

  • Make a purchase

  • Subscribe to our newsletter

  • Contact us via email or contact forms

  • Participate in surveys or promotions

  • Engage with our content or community features

This information may include:

  • Name

  • Email address

  • Billing and shipping address (if applicable)

  • Payment information (processed securely through Stripe)

  • Phone number (if provided)

  • Any other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on pages

  • Referring website addresses

  • Date and time of visits

  • Device information

We collect this information through cookies, web beacons, and similar tracking technologies.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings

  • Understand how you use our website

  • Improve our services and content

  • Deliver personalized content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services

  • Process your orders and payments

  • Deliver digital course content and materials

  • Provide customer support

  • Send transactional emails (order confirmations, receipts, account updates)

To Improve Our Services

  • Analyze website usage and trends

  • Conduct research and development

  • Troubleshoot technical issues

  • Enhance user experience

For Marketing and Communication

  • Send promotional emails about our courses, products, and services

  • Share educational content and resources

  • Notify you about special offers, events, or updates

  • Conduct surveys and gather feedback

For Legal and Security Purposes

  • Comply with legal obligations

  • Prevent fraud and unauthorized activities

  • Protect our rights and property

  • Enforce our Terms of Sale

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers We work with trusted third-party service providers who assist us in operating our business, including:

  • Payment processing (Stripe)

  • Email marketing platforms (e.g., ConvertKit, Mailchimp)

  • Website hosting and analytics

  • Customer relationship management (CRM) systems

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

Business Transfers If Lunar Solutions LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

With Your Consent We may share your information with third parties when you give us explicit consent to do so.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used format.

Correction You have the right to request that we correct any inaccurate or incomplete personal information.

Deletion You have the right to request that we delete your personal information, subject to certain legal exceptions.

Opt-Out of Marketing You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email. Note that you will still receive transactional emails related to your purchases and account.

Cookie Preferences You can manage your cookie preferences through your browser settings.

Do Not Sell My Personal Information We do not sell personal information. However, if you are a California resident, you have the right to opt out of the sale of your personal information under the California Consumer Privacy Act (CCPA).

To exercise any of these rights, please contact us at hello@livingbyell.com. We will respond to your request within 30 days.

International Data Transfers

Our services are operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our service providers operate.

By using our services, you consent to the transfer of your information to the United States and other countries where data protection laws may differ from those in your country of residence.

GDPR Compliance (For EU Residents)

If you are located in the European Union (EU) or European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing We process your personal information based on the following legal grounds:

  • Your consent

  • Performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate business interests

Additional Rights

  • Right to object to processing

  • Right to restrict processing

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at hello@livingbyell.com.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected information from a child under 18, we will promptly delete it.

If you believe we have collected information from a child under 18, please contact us immediately at hello@livingbyell.com.

Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Security Measures Include:

  • Encryption of sensitive data (e.g., payment information through Stripe)

  • Secure socket layer (SSL) technology

  • Regular security assessments

  • Limited access to personal information by authorized personnel only

Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this policy and post the revised policy on our website.

We encourage you to review this Privacy Policy periodically. If we make material changes, we will notify you by email or through a prominent notice on our website.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Lunar Solutions LLC
1209 Mountain Rd Pl NE STE R
Albuquerque, NM 87110
USA

Email: hello@livingbyell.com
Website: www.livingbyell.com

We will respond to your inquiry within 30 days.